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Managing integrated record systems : a conceptual foundation

University of British Columbia

Organizational record systems have increased in complexity with the addition of another medium (electronic) to be managed. Moreover, the use of computer-based technology for making and keeping records engenders some confusion about the role of technology in determining the characteristics of record systems. Writings in the areas of organization theory, communication theory, archival science, diplomatics, and business management are analyzed in order to define and present the context, concepts and issues surrounding the creation, maintenance and administrative use of record systems. In light of this study, the thesis discusses the concepts of juridical system, organization, office information system, and the role of communication. It concludes that all these entities remain fundamentally unchanged by the use of modern technology. This thesis shows that while technology is a tool which helps human activity, it does not redefine the characteristics of the organization, its office system, the record system, or the records themselves. On the basis of this finding, the thesis suggests a conceptual approach and a set of definitions applicable to the practical management of integrated record systems in the organizational environment.

Thesis/Dissertation

application/pdf

2009-01-18

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http://hdl.handle.net/2429/3767

Archival Studies

University of British Columbia

UBCV

DSpace