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Weaving the Threads of Experience into Human Information Interaction (HII): Probing User Experience (UX) for New Directions in Information Behaviour O'Brien, Heather, 1977-

Abstract

Information behaviour has evolved to focus on the dynamic human information interactions (HII) between systems and users, to develop models that encompass user behaviour, cognition, and affect, and to understand the ways in which context and tasks motivate information needs and shape information seeking and use. In recent years, User Experience (UX) has gained prominence in Human-Computer Interaction (HCI) and may provide further enrichment and new directions in the design and development of HII theories, methodologies, systems and services. This chapter is to provide an overview of UX, and to explore the intersection between HII and UX, specifically with respect to the shared emphasis on context, needs, and sense making. The overarching aim is to provide new directions for information behaviour by proposing that we view HII through a UX lens as we strive to holistically conceptualize, evaluate and design for human information experiences. Taking a UX approach allows us to imagine information interactions as rich and varied narratives, and to explore information seeking and use as processes within, and outcomes and predictors of human experiences.

Item Metadata

Title
Weaving the Threads of Experience into Human Information Interaction (HII): Probing User Experience (UX) for New Directions in Information Behaviour
Creator
O'Brien, Heather, 1977-
Publisher
Emerald Publishing Group
Date Issued
2011
Description
Information behaviour has evolved to focus on the dynamic human information interactions (HII) between systems and users, to develop models that encompass user behaviour, cognition, and affect, and to understand the ways in which context and tasks motivate information needs and shape information seeking and use. In recent years, User Experience (UX) has gained prominence in Human-Computer Interaction (HCI) and may provide further enrichment and new directions in the design and development of HII theories, methodologies, systems and services. This chapter is to provide an overview of UX, and to explore the intersection between HII and UX, specifically with respect to the shared emphasis on context, needs, and sense making. The overarching aim is to provide new directions for information behaviour by proposing that we view HII through a UX lens as we strive to holistically conceptualize, evaluate and design for human information experiences. Taking a UX approach allows us to imagine information interactions as rich and varied narratives, and to explore information seeking and use as processes within, and outcomes and predictors of human experiences.
Subject
human information interaction; user experience
Genre
Book Chapter
Type
Text
Language
eng
Series
Library and Information Science
Date Available
2013-01-04
Provider
Vancouver : University of British Columbia Library
Rights
Attribution-NonCommercial-NoDerivs 3.0 Unported
DOI
10.14288/1.0107444
URI
http://hdl.handle.net/2429/43793
Affiliation
Arts, Faculty of; Library, Archival and Information Studies (SLAIS), School of
Citation
O’Brien, H.L. (2011). Weaving the Threads of Experience into Human Information Interaction (HII): Probing User Experience (UX) for New Directions in Information Behaviour. In A. Spink and J. Heinström New Directions in Information Behaviour. Emerald Publishing. (pp. 69-92).
Peer Review Status
Unreviewed
Scholarly Level
Faculty
Rights URI
http://creativecommons.org/licenses/by-nc-nd/3.0/
Aggregated Source Repository
DSpace

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Attribution-NonCommercial-NoDerivs 3.0 Unported