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UBC Graduate Research
Connecting immigrant communities to local government : the case of Richmond, BC Chia, Eliana
Abstract
Richmond, British Columbia stands out amongst Canadian cities by having one of the nationally highest concentrations of immigrants in its population, as 62% of Richmond’s residents are first generation immigrants. Although immigrants from China and Hong Kong constitute a significant percentage of overall immigrants to Richmond, in the last 8 years, there have been notable numbers immigrating from the Philippines, Taiwan, and India. Along with the high population of immigrants comes the challenge of engaging newcomers as well as non-English speakers in unfamiliar City government processes. In response to the identified needs and recommended actions from the 2013- 2022 Social Development Strategy as well as the 2012-2015 Richmond Intercultural Strategic Plan, the Connecting Immigrant Communities to Local Government project was created. This project attempts to answer: How can the City of Richmond support immigrant civic engagement? Civic engagement is defined as knowledge about civic processes and the capacity to participate in local planning and governance. The project reached out to three different groups of stakeholders to receive input about opportunities to improve immigrant civic engagement. These three groups included City of Richmond staff, staff from immigrant-serving community organizations, and immigrant residents in Richmond. In Richmond, the non-profit and public sector offer various programs that focus on sharing information with newcomers about how City Hall and other levels of government function. There are also a few initiatives that try to strengthen connections between immigrants and City Hall. The gap that exists in Richmond is a long-term educational program that provides consistent support and training for immigrants on how to engage with their City and community at a decision-making level. Immigrant residents face multiple barriers when interacting with City Hall. The primary barrier is language, as many newcomers have limited English language skills and City staff may be using high-level, professional means of communication. The Canadian government’s federal structure can be confusing for both newcomers and established immigrants, and the City’s consultation processes can also be intimidating for people who do not regularly interact with City Hall. Immigrants from certain countries may have a strong mistrust of government due to their former experiences with more authoritative governance systems. For some immigrants, City Hall may not be a welcoming space due to a perceived lack of staff and citizen participants from their racial background. City staff also face various challenges when they are attempting to engage immigrant residents in their planning processes. Staff struggle with providing appropriate translation due to a lack of resources and clear corporate guidelines. Staff also face difficulties finding translators trained in the City’s technical fields. City staff often conduct outreach to the general public as a whole and are limited in their capacity to target specific demographics due to time and financial constraints. Moreover, engaging immigrant residents in meaningful discussions requires facilitation skills that many staff are not trained in. The City of Richmond has a role in supporting immigrant civic engagement and there are opportunities for the City to improve their outreach to immigrant communities. The following table is a summary of this report’s recommendations, based on the feedback from this project’s participants.
Item Metadata
Title |
Connecting immigrant communities to local government : the case of Richmond, BC
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Creator | |
Date Issued |
2014-08-19
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Description |
Richmond, British Columbia stands out amongst Canadian cities by having
one of the nationally highest concentrations of immigrants in its population, as
62% of Richmond’s residents are first generation immigrants. Although
immigrants from China and Hong Kong constitute a significant percentage of
overall immigrants to Richmond, in the last 8 years, there have been notable
numbers immigrating from the Philippines, Taiwan, and India. Along with the
high population of immigrants comes the challenge of engaging newcomers
as well as non-English speakers in unfamiliar City government processes.
In response to the identified needs and recommended actions from the 2013-
2022 Social Development Strategy as well as the 2012-2015 Richmond
Intercultural Strategic Plan, the Connecting Immigrant Communities to Local
Government project was created. This project attempts to answer: How can
the City of Richmond support immigrant civic engagement? Civic
engagement is defined as knowledge about civic processes and the
capacity to participate in local planning and governance.
The project reached out to three different
groups of stakeholders to receive input
about opportunities to improve immigrant
civic engagement. These three groups
included City of Richmond staff, staff from
immigrant-serving community organizations,
and immigrant residents in Richmond.
In Richmond, the non-profit and public
sector offer various programs that focus on
sharing information with newcomers about
how City Hall and other levels of
government function. There are also a few
initiatives that try to strengthen connections
between immigrants and City Hall. The gap
that exists in Richmond is a long-term
educational program that provides
consistent support and training for
immigrants on how to engage with their City
and community at a decision-making level. Immigrant residents face multiple barriers when interacting with City Hall.
The primary barrier is language, as many newcomers have limited English
language skills and City staff may be using high-level, professional means
of communication. The Canadian government’s federal structure can be
confusing for both newcomers and established immigrants, and the City’s
consultation processes can also be intimidating for people who do not
regularly interact with City Hall. Immigrants from certain countries may
have a strong mistrust of government due to their former experiences with
more authoritative governance systems. For some immigrants, City Hall
may not be a welcoming space due to a perceived lack of staff and
citizen participants from their racial background.
City staff also face various challenges when they are attempting to
engage immigrant residents in their planning processes. Staff struggle with
providing appropriate translation due to a lack of resources and clear
corporate guidelines. Staff also face difficulties finding translators trained
in the City’s technical fields. City staff often conduct outreach to the
general public as a whole and are limited in their capacity to target
specific demographics due to time and financial constraints. Moreover,
engaging immigrant residents in meaningful discussions requires
facilitation skills that many staff are not trained in.
The City of Richmond has a role in supporting immigrant civic
engagement and there are opportunities for the City to improve their
outreach to immigrant communities. The following table is a summary of
this report’s recommendations, based on the feedback from this project’s
participants.
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Genre | |
Type | |
Language |
eng
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Series | |
Date Available |
2015-03-02
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Provider |
Vancouver : University of British Columbia Library
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Rights |
Attribution-NonCommercial-NoDerivs 2.5 Canada
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DOI |
10.14288/1.0075861
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URI | |
Affiliation | |
Peer Review Status |
Unreviewed
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Scholarly Level |
Graduate
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Rights URI | |
Aggregated Source Repository |
DSpace
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Item Media
Item Citations and Data
Rights
Attribution-NonCommercial-NoDerivs 2.5 Canada