UBC Undergraduate Research

Effectively reducing building operations custodial services injuries and time loss Luk, Vivian

Abstract

This paper presents the findings from investigating incident rates at UBC Building Operations Custodial Services. It focuses on the behaviour of workers, safety culture, and recommendations for Custodial Services. Articles related to the cause of injuries in custodial workers and workplace culture were reviewed, and data collected by Risk Management Services were analyzed. The number of time loss incidents has been relatively constant throughout the past six years. The most common injured parts of body were the limbs and the back. Bodily reaction and a fall on the same level were the most common types of accidents. Based on these findings, the following recommendations were presented. 1) It is beneficial to devise a way to collect quality data to conduct better analysis in the future; 2) Incident descriptions and recommendations should be recorded in detail; and, 3) Behavioural incentives, wellness programs, and continuous peer training may be helpful in reducing injury rate. Disclaimer: “UBC SEEDS provides students with the opportunity to share the findings of their studies, as well as their opinions, conclusions and recommendations with the UBC community. The reader should bear in mind that this is a student project/report and is not an official document of UBC. Furthermore readers should bear in mind that these reports may not reflect the current status of activities at UBC. We urge you to contact the research persons mentioned in a report or the SEEDS Coordinator about the current status of the subject matter of a project/report.”

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Attribution-NonCommercial-NoDerivs 2.5 Canada