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A case study of the utility of focus groups for program evaluation involving non-English speaking program participants Ritch, Adele Denise
Abstract
In an English language context, the ability of program participants with limited English competency to participate in program evaluation processes is restricted. However, when program participants are invited to discuss their experiences in their preferred language, they make meaningful contributions as program stakeholders. Within the context of a program evaluation of the Nobody's Perfect Parenting Program (Ritch & McLaren, 1994), a case study approach was used to determine the utility of focus groups as a program evaluation methodology with non English speaking program participants. Six focus groups were facilitated by bilingual, bicultural facilitators using a set of questions to encourage participants to discuss their experiences in the program and to offer suggestions for program improvement. Analysis of these focus groups yielded new and useful information for program planners and policy makers. This work showed that people who are generally excluded from research samples because of linguistic barriers are able to participate as stakeholders in the evaluation process when their participation is sought in their preferred language. In their own language, participants provided feedback to program planners and policy makers which they were not able to provide in English. Through this process, their response to the program and their recommendations for improvement became known. The inclusion of program participants in the evaluation of the Nobody's Perfect Program focused attention on determining evaluation methodologies which would effectively include program participants from diverse cultural groups who are not English speakers.
Item Metadata
Title |
A case study of the utility of focus groups for program evaluation involving non-English speaking program participants
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Creator | |
Publisher |
University of British Columbia
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Date Issued |
1997
|
Description |
In an English language context, the ability of program participants with limited English
competency to participate in program evaluation processes is restricted. However, when
program participants are invited to discuss their experiences in their preferred language, they
make meaningful contributions as program stakeholders. Within the context of a program
evaluation of the Nobody's Perfect Parenting Program (Ritch & McLaren, 1994), a case
study approach was used to determine the utility of focus groups as a program evaluation
methodology with non English speaking program participants. Six focus groups were
facilitated by bilingual, bicultural facilitators using a set of questions to encourage participants
to discuss their experiences in the program and to offer suggestions for program
improvement. Analysis of these focus groups yielded new and useful information for program
planners and policy makers. This work showed that people who are generally excluded from
research samples because of linguistic barriers are able to participate as stakeholders in the
evaluation process when their participation is sought in their preferred language. In their own
language, participants provided feedback to program planners and policy makers which they
were not able to provide in English. Through this process, their response to the program and
their recommendations for improvement became known. The inclusion of program
participants in the evaluation of the Nobody's Perfect Program focused attention on
determining evaluation methodologies which would effectively include program participants
from diverse cultural groups who are not English speakers.
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Extent |
4054528 bytes
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Genre | |
Type | |
File Format |
application/pdf
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Language |
eng
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Date Available |
2009-03-27
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Provider |
Vancouver : University of British Columbia Library
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Rights |
For non-commercial purposes only, such as research, private study and education. Additional conditions apply, see Terms of Use https://open.library.ubc.ca/terms_of_use.
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DOI |
10.14288/1.0078373
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URI | |
Degree | |
Program | |
Affiliation | |
Degree Grantor |
University of British Columbia
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Graduation Date |
1997-11
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Campus | |
Scholarly Level |
Graduate
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Aggregated Source Repository |
DSpace
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Item Media
Item Citations and Data
Rights
For non-commercial purposes only, such as research, private study and education. Additional conditions apply, see Terms of Use https://open.library.ubc.ca/terms_of_use.